Implementation and Onboarding

Once you determine which software and hardware combination works best, the implementation process is relatively quick. You’ll first need to set up the software to match your company’s needs. For example, if you own a restaurant, you’ll want to add your food items to the system and create a floor plan that mimics its physical layout. Since the POS software includes role-based user management, the implementation process includes assigning employee permissions based on organizational roles. For example, you can restrict a cashier’s accessibility to only the till.


Each employee is assigned a PIN code or a swipe card to sign in, and the software logs the employee and tracks their activity on the register. The Bosnia and Herzegovina Telemarketing Data software also has a built-in time clock and staff scheduling tools. Training employees on the software is straightforward and quick. Epos Now dashboard Visualize trends with Epos Now’s customized dashboards. Image source: Epos Now Customer Support Epos Now offers a monthly paid customer support plan with 24/7 phone and chat support. Although Epos Now is a U.K.-



based company, we spoke with an Epos Now representative and were informed that the company offers international support. We were pleased that Epos Now offers customer support regardless of location. Although Epos Now offers support resources on its primary website, there’s also a separate support website with extensive resources. Along with phone and chat support, Epos Now offers email support, support t